Introduction

Welcome to Joyce Glass, your trusted provider of custom glass solutions. These Terms and Conditions govern your use of our website and services, including appointment scheduling and contact form submissions. By accessing our site, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities. For any questions, contact us via our contact form. Our goal is to provide clear and transparent services for your glass needs. We are committed to ensuring a seamless experience for all clients.

Service Requests and Appointments

All appointment requests made through our website are subject to availability and confirmation. Joyce Glass reserves the right to modify or cancel appointments with prior notice. You agree to provide accurate information when scheduling to ensure proper service delivery. Delays or changes in project scope may affect appointment timelines. Contact us promptly to reschedule or modify your appointment. We strive to accommodate your preferred dates and times whenever possible. Our team will confirm appointments via email or phone.

Glass Product Specifications

Our glass products, including tempered, laminated, frosted, and mirrored glass, are customized based on your provided specifications. Joyce Glass ensures products meet industry standards, but you are responsible for verifying dimensions and requirements before order confirmation. Any errors in provided measurements may result in additional costs. We are not liable for damages due to improper installation by third parties. Contact us for clarification on product specifications. Our team can assist with selecting the right glass type for your project. All specifications must be finalized before production begins.

Payment and Pricing

Pricing for glass products and services is provided upon request and may vary based on project complexity. Payments are due as agreed upon during the appointment or order confirmation process. Joyce Glass accepts payments via approved methods listed on our contact form. Late payments may incur additional fees. All prices are subject to change without prior notice. Detailed quotes will be provided after project assessment. We ensure transparency in all pricing communications.

Cancellation and Refunds

Appointment cancellations must be made at least 24 hours in advance via our contact form. Failure to notify us may result in a cancellation fee. Refunds for deposits or payments are evaluated on a case-by-case basis. Custom glass orders are non-refundable once production begins. Contact us immediately to discuss cancellation or refund requests. We aim to process refund requests promptly when applicable. Any disputes will be handled fairly and transparently.

Liability and Warranties

Joyce Glass warrants its products against manufacturing defects for a specified period, detailed during the appointment process. We are not liable for damages caused by misuse, improper handling, or external factors. Our liability is limited to the cost of the product or service provided. Report any issues promptly via our contact form. All claims are subject to our inspection and approval. We offer guidance on proper glass maintenance to ensure longevity. Our warranties cover only products supplied by Joyce Glass.

Contact Us

For questions or concerns about this Terms And Conditions, please reach out to us:

Email: support@joyceglass.org

Phone: +91 6381253694

Address: 23/2B Gurudev Nagar, Vallananthapuram, Madurai, Tamil Nadu 625012